YOUR QUESTIONS ANSWERED · MELBOURNE
WRONG FUEL.
CLEAR ANSWERS.
What to do, what to expect and what to have ready. Practical answers for Melbourne drivers.
01What should I do if I've put the wrong fuel in my car?
Do not start or restart the engine. If you're already driving, stop somewhere safe as soon as you can and switch off. Call 0403 839 760, tell us your location and explain which fuel went into the vehicle.
02What if I've already started or driven the car?
Pull over safely, switch the engine off and avoid restarting. Tell us how far you've driven and any symptoms you've noticed. The next step depends on the vehicle and whether the incorrect fuel has circulated; further mechanical assessment may be needed.
03Can you remove petrol from a diesel car?
Professional fuel removal can address petrol in a diesel tank. The appropriate work depends on how much petrol was added, the vehicle's fuel system and whether the engine has run. Call before trying to dilute the fuel or drive the vehicle.
04Can you remove diesel from a petrol car?
Diesel in a petrol vehicle also needs professional assessment. Keep the engine off and call with the vehicle details. We can discuss fuel removal and whether additional checks are appropriate.
05How much does a fuel drain cost?
The cost depends on your location, vehicle, the amount and type of incorrect fuel, whether the engine has run, and the work required. Call with those details for a quote before confirming the service.
06How quickly can someone get to me?
Call with your exact location so the team can discuss availability and an arrival estimate. Traffic, access, your location and current work affect timing. An online request does not reserve a technician or confirm an arrival time.
07Do you offer help at night and on weekends?
Wrong Fuel Melbourne advertises 24-hour, seven-day phone assistance. Call to confirm service availability for your location and circumstances, including weekends and public holidays.
08Do you cover my Melbourne suburb?
Our service is advertised Melbourne-wide. Tell us your suburb, street or service-station location when you call so we can confirm access and availability. Ask directly about locations outside metropolitan Melbourne.
09Will my vehicle need to be towed?
A mobile fuel drain may be suitable, but not every vehicle or location can be handled at the roadside. Vehicle condition, site safety and access can mean a workshop assessment or towing is needed. We'll discuss the appropriate next step.
10Will there be damage to my engine?
Misfuelling can damage a fuel system or engine. The risk depends on the vehicle, fuel mixture and whether it has been run. Keeping the engine off can limit further circulation, but no outcome can be guaranteed without assessment.
11What should I have ready when I call?
Your exact location, phone number, vehicle make and model, correct fuel type, fuel accidentally added, approximate quantity and whether the engine has been started. If you have the fuel receipt, keep it handy.
12Should I add the right fuel to dilute the wrong fuel?
Do not add more fuel or attempt to drive the mixture through the engine without vehicle-specific professional advice. Keep the ignition off and call. Do not attempt to siphon or drain fuel yourself.
DON'T LET A MIX-UP BECOME YOUR DAY.
ENGINE OFF.
PHONE ON.
Wherever you are in Melbourne, start with a call. Tell us your location and we'll talk through what comes next.
0403 839 760Have your location, vehicle make/model, fuel type and engine status ready.
