Melbourne-wide mobile fuel recoveryWrong fuel? Keep the engine off. Call for help

PRACTICAL WRONG FUEL GUIDE · MELBOURNE

WRONG FUEL IN?
ENGINE OFF.

A calm, practical guide to the next steps after a fuel mix-up.

YOUR IMMEDIATE NEXT STEPS

What to do after misfuelling.

If the engine is still off, leave it off. Avoid switching on the ignition, restarting or trying to move the car under its own power. If you have already driven, stop safely and switch off.

  1. Put safety first.

    Stay in a safe place. At a service station, tell the staff what has happened. Do not attempt to siphon or drain the fuel yourself.

  2. Keep the useful details.

    Keep the receipt if available. Note the fuel type, approximate amount added, your vehicle make/model and whether the engine ran.

  3. Call for professional advice.

    Give your exact location and explain the situation. Ask about suitable assistance, cost and the expected arrival time.

  4. Follow the assessment.

    Mobile fuel removal may be appropriate. Depending on the vehicle and circumstances, extra checks or a workshop assessment can be needed.

Petrol in diesel or diesel in petrol?

Both require care. Petrol can affect lubrication in a diesel fuel system. Diesel can cause poor running in a petrol engine. The level of risk depends on the vehicle and whether the wrong fuel has circulated.

Do not assume adding the correct fuel will make the mixture safe. Get advice for your specific vehicle before doing anything further.

General guidance checked against The AA's wrong fuel advice . This guide does not replace assessment of your vehicle.

DON'T LET A MIX-UP BECOME YOUR DAY.

ENGINE OFF.
PHONE ON.

Wherever you are in Melbourne, start with a call. Tell us your location and we'll talk through what comes next.

0403 839 760
24-hour phone assistance Melbourne-wide service
BEFORE YOU CALL

Have your location, vehicle make/model, fuel type and engine status ready.

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